Rooted in Behavioural Science
We turn behavioural science into performance. Our behavioural intelligence engine reinforces the actions that matter – making critical behaviour visible, measurable, and consistently executed across the organisation.
Enabled by AI
Our Augmented Intelligence reinforces the behaviours that drive results – transforming behavioural data into precise, real-time guidance that supports smarter decisions across the business.
Designed to Improve Results
Peopleway integrates seamlessly into your ecosystem – reinforcing the behaviours that drive your objectives and delivering measurable performance improvements from day one.
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Improvement Areas
People Development
Investments in learning often fall short – not because people don’t learn, but because the behaviours required for impact are never clearly defined, reinforced, or measured. Peopleway® LINK changes that.

Built on 40 years of learning science and impact-architecture development, LINK connects learning to behaviour by identifying the knowledge, emotional drivers, and actions required for real performance – and capturing the behavioural data organisations need but currently lack.

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By embedding these behavioural requirements into programs from day one, LINK turns learning into a measurable driver of business performance and provides a scalable data foundation for predictive analytics and continuous improvement.

Leadership Development
Leaders shape culture, performance, and the organisation’s ability to adapt – yet most leadership development fails because behaviour is neither visible nor measurable at scale.

Peopleway® 360 solves this by providing high-resolution insight into leadership behaviour across all levels, enabling targeted development, clear accountability, and measurable growth.

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Co-developed with the Leadership Pipeline Institute (LPI), Peopleway® 360 links feedback directly to action through behaviour-based assessments, stakeholder dashboards, and AI-supported reinforcement.

The result is a leadership development process that is scalable, data-driven, and consistently translated into stronger day-to-day performance.

Fraud
Most fraud models fail not because the technology is weak, but because they lack the specialist human behavioural data needed to make accurate decisions.

Claims teams often miss low-frequency, high-value fraud indicators – which is why around 10% of all claims contain fraud, yet only 1% are detected – simply because traditional systems cannot capture or interpret human behavioural cues.

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Peopleway® Fraud provides this missing layer of intelligence – guiding adjusters in real time, reducing cognitive load, and supplying AI systems with the behavioural signals they cannot generate on their own.

The result is a more complete fraud-detection strategy, higher-quality leads, and significant savings across non-life claims.

Subrogation
Subrogation often fails because the information required for recovery decisions is never captured – not because the analytics are wrong, but because adjusters cannot consistently recognise low-frequency recovery opportunities.
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Peopleway® Subrogation provides the behavioural intelligence needed to close this gap by guiding adjusters to notice the right cues, ask the right questions, and record the critical data traditional systems miss.

This creates a more complete subrogation strategy and reliably unlocks 1.0–1.5% in additional savings on non-life claims.

Efficiency
Most organisations try to improve efficiency by reconfiguring systems – but the real bottleneck lies in the human variation inside those systems.

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Peopleway® Flow adds a unified behavioural intelligence layer on top of existing platforms, guiding employees through complex workflows, preventing costly errors, and ensuring consistent execution across teams and tools.

This human–system alignment reliably unlocks 10–15% gains in operational efficiency without code, without integration, and without adding pressure to IT.

Sales

Sales performance varies widely – not because people lack training or tools, but because the behaviours that drive top performance are rarely visible or reinforced.

And in industries such as insurance, where churn rates of 15–20% are common, consistent high-quality sales execution becomes critical for growth.

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Peopleway® Sales identifies these high-impact behavioural patterns and strengthens them at scale through intelligent nudging and AI-driven guidance.

The result is more consistent sales execution, higher conversion, stronger retention, and tangible commercial growth.

FAQ's
What kind of AI do you use?
We use proprietary Augmented Intelligence that combines supervised machine learning with behavioural data – the critical human signals traditional AI models cannot access. This allows Peopleway to reinforce the behaviours that drive performance and enhance human decision-making with far greater precision.
How does it work?
Peopleway works by turning behavioural science into architecture, data, and AI-driven reinforcement. LINK defines the behavioural architecture for performance by mapping the knowledge, emotional drivers, and actions required for business results. Assist monitors and reinforces behaviour in real situations, while Flow guides behaviour directly inside core workflows. Together, they create one unified behavioural intelligence layer that strengthens performance across learning, leadership, and operations.
What is Outcome-Focused Impact Mapping?
Outcome-Focused Impact Mapping defines the behavioural architecture behind performance. It clarifies the knowledge, emotional drivers, and actions required for business results – and aligns leaders, designers, and stakeholders around the behaviours that matter most. Rather than measuring after the fact, it designs the effect-chain up front, ensuring that learning and development efforts translate into real behavioural change and measurable business impact.
What ROI can we expect?
Clients typically see 20–35x ROI – driven by clearer behavioural architecture, stronger behavioural reinforcement, and more consistent execution across learning and operations. When learning initiatives are designed with Peopleway LINK, organisations consistently double their behavioural impact and achieve measurable performance improvements far beyond traditional L&D approaches.
How is privacy protected?
We anonymise and aggregate data where appropriate. Everything is GDPR-compliant. Our aim is performance improvement, not surveillance.
How do we get started?
Fast onboarding, minimal IT involvement. You choose your priority area – Peopleway configures and launches your solution in days.
What’s behind the Peopleway methodology
Peopleway’s methodology is built on 40 years of research into human performance and behavioural science. At its core is a modern behavioural architecture that links knowledge, emotional drivers, and actions to measurable business results – creating the effect-chain required for real performance. This architecture powers all Peopleway solutions, ensuring that learning, leadership, and operational behaviours are designed, reinforced, and measured in a unified way across the organisation.